Privacy Policy

At RAAFA Store, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

Last Updated: September 16, 2026

1. Information We Collect

When you use RAAFA Store, we may collect information that you voluntarily provide to us, including:

  • Your name
  • Phone number
  • Email address
  • Shipping and delivery address
  • Order and product information
  • Information you provide through WhatsApp or other communication channels

We may also collect limited technical information, such as your browser type, device information, IP address, and website usage data, to help us maintain and improve our website.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing and confirming your orders
  • Delivering your products
  • Contacting you regarding your order
  • Providing customer support
  • Responding to your questions and requests
  • Improving our products, services, and website
  • Preventing fraud, misuse, or unauthorized activity

3. Order & Delivery Information

To complete an order, we may need to share relevant delivery information with third-party delivery or courier services. Only the information necessary to deliver your order will be provided.

4. Payment Information

Depending on the payment method available at checkout, you may provide payment-related information such as transaction details or payment confirmation.

RAAFA Store does not intentionally store complete payment card details. Payment information may be processed by the relevant payment provider according to its own privacy and security policies.

5. WhatsApp Communication

If you contact RAAFA Store through WhatsApp, the information you provide may be used to respond to your inquiry, confirm orders, provide customer support, or communicate delivery information.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve performance, and understand how visitors use our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Third-Party Services

RAAFA Store may use third-party services such as hosting providers, payment services, analytics tools, courier companies, or communication platforms. These services may process information according to their own privacy policies.

8. Information Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain customer information only for as long as reasonably necessary for order processing, customer support, legal requirements, accounting, dispute resolution, and legitimate business purposes.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.

To make a privacy-related request, please contact us using the contact information provided below.

11. Children's Privacy

RAAFA Store does not knowingly collect personal information from children without appropriate consent where required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements. Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact RAAFA Store.

Email: raafastoreofficial@gmail.com

WhatsApp: +92 370 5795988